Established in 1910, we have a wealth of experience when it comes to cleaning, customer service, and contract management.

You’ll have the reassurance of knowing you have the most effective cleaning service possible, pound for pound. We take an active role in preventing problems rather than reacting to them.

Each of our Area Managers has a much smaller portfolio compared to our competitors – whether measured by volume or value. This means they have more time to:

• Integrate and adapt legacy processes to meet your needs

• monitor results and benchmark against best practice

• evaluate the efficiency of the processes we implement

• control and adjust our service offering as necessary

We believe in building strong long-term relationships with our clients. When we bid for work, we are confident we have the systems and processes in place to be competitive and to keep our contracts for a long time.

For instance, our Quality Management System is based on the principles of ISO 9001:2015, providing a holistic approach to quality control procedures and processes. This allows us to set clear expectations going forward, communicate effectively within the organisation, and deliver a results-based cleaning service that can be customised according to a client’s specifications.

Our cleaning teams are led by highly trained and motivated staff that have a vested interest in delivering a cleaning service of the highest quality. We invest heavily in our employees learning and development. Supporting our staff across various disciplines, both in the Cleaning and Customer Service ethos, is paramount to achieving best practice and the high standards that Mayfair and its clients strive towards.

Cleaning isn't just about aesthetics and looking good. It's about looking after the environment in the broader sense. Not only do we carefully select the products we use to make sure they minimise pollution, we make sure we think about the packaging they come in, as well as what happens when you dispose of bottles and other containers

We check daily that our service is working. Our policy is to allocate significant management time to oversee the running of our contracts. This proactive approach allows us to collect feedback and – more importantly – to act on it.

Our managers plan, organise, staff, monitor, lead and motivate throughout the contract life so we deliver continuous improvement.

We only charge one price: the price it takes to do a job properly.

Unlike many of our competitors, our sales are operations-led which means that we price a contract to include all the specified tasks. This avoids the need to re-visit specifications and come back to the client “cap in hand”, or the temptation to make up a shortfall by overcharging for periodic or remedial works.